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ZingyPiggy's avatar
5 years ago

Game not recognising graphics card

hi,
I got a new laptop last week and I managed to get it to recognise the graphics card (NVIDIA MX350). However the resolution changed when I logged on yesterday so I checked the DeviceConfig file and it said Found 0, Matched 1. It said intel UHD graphics but I don't even know if I have integrated graphics as well as the dedicated card. I have tried changing the card in NVIDIA control panel but nothing is working and all the tutorials online already have the right graphics card on the file but it says found 0 matched 0. Should I uninstall my game and start over? idk what happened :(((

23 Replies

  • Actually sorry one more thing!! How do I check how much vram I have? When I try to check in settings it only shows the integrated graphics.
  • An MX350 has 2 GB of VRAM, give or take a few MB. But setting the texture memory to 1024 is more than enough to both rate your card's memory as uber and to allow the game to use all the VRAM it can, which is 800 MB. Inputting a higher value for texture memory won't make a difference in performance.

    Among the places to check your VRAM is in a dxdiag: it's listed a few lines below the name of the card. You'd want the dedicated memory value, not shared. This is from your dxdiag:

    Card name: NVIDIA GeForce MX350
    Manufacturer: NVIDIA
    Chip type: GeForce MX350
    DAC type: Integrated RAMDAC
    Device Type: Render-Only Device
    Device Key: Enum\PCI\VEN_10DE&DEV_1C96&SUBSYS_8756103C&REV_A1
    Device Status: 0180200A
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 5961 MB
    Dedicated Memory: 1979 MB
    Shared Memory: 3981 MB

    I think you should be able to find it in Display Settings as well, but maybe your laptop only displays the specs for the card it's currently using. I don't have a dual-card setup, so I can't check myself.

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