Forum Discussion
7 years ago
Just to add something about the positive ratings and comments many of these re-selling sites get. Of course some of those ratings are bogus depending upon where they show up and some sites (probably not this one) are total scams, but some of these sites have legitimately positive customer reviews.
But for the most part what they are reviewing and the reputation these sites get are based on customer service and delivery of the promised items. Some of them are totally legitimate marketplaces and will quickly refund or replace key codes, for example, that turn out to be useless when a problem is reported. But what makes us want to shy away from purchasing there isn't how secure or easy to complete the transaction is, how friendly and professionally they work to make a useless purchase good again, how well they manage customer records, etc., but rather the questionable sources of their products that have been sold to them to re-sell. EA is not providing these unauthorized re-sellers with codes directly, there is a middle-person involved, at least one, and that's where things can unfortunately tend to get a bit murky.
But for the most part what they are reviewing and the reputation these sites get are based on customer service and delivery of the promised items. Some of them are totally legitimate marketplaces and will quickly refund or replace key codes, for example, that turn out to be useless when a problem is reported. But what makes us want to shy away from purchasing there isn't how secure or easy to complete the transaction is, how friendly and professionally they work to make a useless purchase good again, how well they manage customer records, etc., but rather the questionable sources of their products that have been sold to them to re-sell. EA is not providing these unauthorized re-sellers with codes directly, there is a middle-person involved, at least one, and that's where things can unfortunately tend to get a bit murky.
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