Yeah, I can't do phone calls either. Live chats are laid back and don't have to be stressful. Like igazor said... an issue like this is no problem.
In my experience: Some of the reps aren't properly trained but this stuff is basic knowledge most of them know and they are quick to transfer the conversation to another rep if they can't solve it.
As for the packs you don't care for...
- WA travel glitches (if you use mods) can be solved with
NRaas: Traveler. You don't need to adjust settings. It's there to catch errors among other features.
- Celebrity status comes with LN and I too hate it. EA Story Progression has the option to turn it off with in-game settings. You can use NRaas mods to
turn it off as well or there's even a mod to
add different levels of difficulty so sims don't gain reputation at the drop of a hat.
- Can't say I know of the Pets glitch... Currently playing with 6 of them in my legacy household (7 if you count critters). However, integrated cards will not render pets properly. For this pack, it is recommended to have a dedicated card.
