Forum Discussion

5m4rt455's avatar
5 years ago

I'm Baaack!

Hello. So I've been having another problem. I'm trying to install my Japanese content from thesims3.com store through the launcher. But every time I enter my email and password, the popup requesting my information keeps coming back. I am trying to upload a property to the Exchange. During one attempt, it tried to go through, but got a circle backslash symbol. That was the only time it let me log in.

All help appreciated, as usual; and just out of curiosity, how often is recommended to clear cache files?
  • I clear caches at the end of game play if they are large in size, otherwise I leave them alone. For me, it's the compositor caches that get large and my game can freeze if the simCompositor file goes over 300k. (I minimize my game and check the stats while playing so I can save and then quit if the numbers get too high.)

    The email and password problem requires you to reset Internet Explorer and tick the box to delete personal settings.

    The launcher was created when Internet Explorer was the main browser; so even when you don't use it, Windows updates will adjust things and you must go and reset it.
  • "RiverBlossom;d-971668" wrote:
    Hello. So I've been having another problem. I'm trying to install my Japanese content from thesims3.com store through the launcher. But every time I enter my email and password, the popup requesting my information keeps coming back. I am trying to upload a property to the Exchange. During one attempt, it tried to go through, but got a circle backslash symbol. That was the only time it let me log in.

    All help appreciated, as usual; and just out of curiosity, how often is recommended to clear cache files?


    @RiverBlossom - If you mean the 5 game cache files, I always do that before every time I start playing.