Lost serial code for worlds bundle?
So, for Christmas in about 2012 or 2013 I got the Sims 3, along with a worlds bundle containing Monte Vista and Hidden Springs. These were physical discs. I installed them all that day and have been playing the sims ever since, but it's been quite awhile since I played TS3, since I started playing TS4 when it came out. I'm quarantined, bored, and have a better computer than I used to, so I decided to play TS3 again. I reinstalled the base game and expansion I got bundled with it, as well as the ones I purchased digitally. Everything worked well. I've run into an issue with Monte Vista and Hidden Springs, though.
My computer does not have a CD drive anymore. I looked in Origin and on my account for the sims 3 store and didn't see them registered there to download digitally, so I contacted EA support. They did not see it registered to my account either, so they couldn't help me. This is weird, but it's happened with me with products I definitely purchased digitally before as well, so not a big surprise.
My dad has access to a computer with a CD drive, so he helped me by moving the files from the CDs onto a thumb drive. I go into the files on the thumb drive for Monte Vista and click on the installer. It initially works fine, but then when the game launcher opens, it gives a couple of error messages about errors in the script on the page. The urls given are:
https://www.thesims3.com/launcher/redeemMVDVD.html
https://tags.tiqcdn.com/utag/ea/sims3/prod/utag.js
Then when I tell it to keep running scripts on the page, it asks for the 16 digit code for Monte Vista. I do not have any code. Is it something that came with the CD? I have the box, but none of the paperwork that comes with it. The same thing happens for Hidden Springs. How can I download my worlds and items?
My computer does not have a CD drive anymore. I looked in Origin and on my account for the sims 3 store and didn't see them registered there to download digitally, so I contacted EA support. They did not see it registered to my account either, so they couldn't help me. This is weird, but it's happened with me with products I definitely purchased digitally before as well, so not a big surprise.
My dad has access to a computer with a CD drive, so he helped me by moving the files from the CDs onto a thumb drive. I go into the files on the thumb drive for Monte Vista and click on the installer. It initially works fine, but then when the game launcher opens, it gives a couple of error messages about errors in the script on the page. The urls given are:
https://www.thesims3.com/launcher/redeemMVDVD.html
https://tags.tiqcdn.com/utag/ea/sims3/prod/utag.js
Then when I tell it to keep running scripts on the page, it asks for the 16 digit code for Monte Vista. I do not have any code. Is it something that came with the CD? I have the box, but none of the paperwork that comes with it. The same thing happens for Hidden Springs. How can I download my worlds and items?
