Missing Worlds And Content
So I just finished with EA help and in the end, they told me to try the forums to get continued help with an issue they couldn't immediately solve. My Origin client doesn't recognize me owning Roaring Heights Gold, Dragon Valley Gold, Hidden Springs, or Barnacle Bay. It just doesn't. But my purchases show up, and they can see me as owning them in their system.
When I look in the sims 3 store, you can also see them under purchase history. So I contacted them. Apparently, it's a sims 3 issue where they can't add new codes and have origin recognize them. So they can't resend me the packs. Something about how you have to download the worlds from the sims 3 store.
So while talking to them I checked to make sure I could in fact download them from the sims 3 store. Idk if it was because it's been a while and I forgot, or something told me to check. But for Roaring Heights and Dragon Valley, the only two I paid extra for that upgraded price, the store says I should BUY them. Even though it has my purchase history as having bought them, and EA says I own them.
So I'm at a loss. I haven't played the sims 3 in years because it didn't work on my old laptop. And I was last told it basically needed a gaming desktop high spec to run properly. Especially with all the stuff I bought for it. My thing is, if I already paid for it, I'd like to be able to access it easily. So as of now, part of my stuff is in origin, part is not. Some is missing altogether. And the stuff that's not in origin isn't even counting the acceptable sims 3 store add ons like clothes and stuff.
What do I do?
And I already tried clearing my cache, that doesn't work.
When I look in the sims 3 store, you can also see them under purchase history. So I contacted them. Apparently, it's a sims 3 issue where they can't add new codes and have origin recognize them. So they can't resend me the packs. Something about how you have to download the worlds from the sims 3 store.
So while talking to them I checked to make sure I could in fact download them from the sims 3 store. Idk if it was because it's been a while and I forgot, or something told me to check. But for Roaring Heights and Dragon Valley, the only two I paid extra for that upgraded price, the store says I should BUY them. Even though it has my purchase history as having bought them, and EA says I own them.
So I'm at a loss. I haven't played the sims 3 in years because it didn't work on my old laptop. And I was last told it basically needed a gaming desktop high spec to run properly. Especially with all the stuff I bought for it. My thing is, if I already paid for it, I'd like to be able to access it easily. So as of now, part of my stuff is in origin, part is not. Some is missing altogether. And the stuff that's not in origin isn't even counting the acceptable sims 3 store add ons like clothes and stuff.
What do I do?
And I already tried clearing my cache, that doesn't work.
