@karritz I remember you from the official forums, although I wasn't there until long after Sims 4 was released. This section of AHQ has always only been about solving issues, yes, but it's now supposed to be a stopover on the way to the new EA forums, which are apparently going to be different from this site both in form and function. EA_Cade has been posting a bit about that but hasn't shared many details; still, the idea is to host both help and general chatter. The idea is that anything you post here won't be deleted when the officials close down, not that this is the new format for EA forums.
Hopefully there will be more details about the new forums in the coming weeks, but EA people may not be ready to share at this point.
By the way, the "I don't work for EA" is my signature, not something I go out of my way to tell people. I'm required to have a sig and to say I don't work for EA in it, or else I probably wouldn't have bothered.