Pet Shop register gone

I believe the OP has the correct pets edition, as she/he stated her/his game gave her/him "missing objects" warning upon loading, suggesting that some items were uninstalled/removed. Which happens occassionally. It happened with me, and all I had to do was uninstall the venue and reinstall it.

@KatyFernlily if you register your pets copy on the sims 3 store, you get the pet shop and the pets registration reward package. I’ve been playing with it for a while.

@GraceyManor Thank you. I looked in the installed tab and all the items from the pet shop (cash register, window, door, sign etc) were boxes instead of the actual pictures of the items. The pet shop lot itself was ok, it was just the related items. Also, the items from the pets registration reward package were the same; boxes instead of the pictures of the items.

I uninstalled and reinstalled all of these. Went into the game, bulldozed the pet shop and put back a fresh copy on the same lot. It worked. All the pet shop items (cash register, store sign, bone shaped welcome mat etc) are there.

I did discover that there is more to this weird pet related bug though. The house that has the local pet adoption (the one with the red tag that indicates they have pets for adoption) is bugged as well. You do not get any options like visit XYZ’s house or visit XYZ’s house with. I only get nraas on the menu for this house. I took a sim to the front of the house and you can just walk right in it without any prior interactions. If you interact with the owner of this house, you do not have the « ask about pet adoption » in the menu. Other interactions with him are normal. If you try to interact with the pets inside this house, your sim goes in front of it and the interaction cancels by itself. I tried to reset this house with master control but it did not fix the problem.

Could you try this in your game to see if you have this also ? There might be more related bugs as I have not tested using the adoption function on the computer/phone yet. I also do not have pets in my house at the moment. Both my dog and cat have passed away in between getting the missing items notice and reinstalling the pet shop lot. A sad moment for my sims.....

The pet store and its related items are indeed only supposed to be granted to players who had purchased the limited edition. They are not meant to be registration gifts for the regular EP. The registration gift for the regular Pets EP is a set of two items that includes a futuristic pet bed and food bowl, not the pet store. I have a related question that I will ask by PM.

The Neighborhood Pet Adoption Center scenario is very prone to breaking the game. That is why NRaas Overwatch offers an options to always shut it down once it is noticed and NRaas StoryProgression does not allow the scenario to ever begin with no options being offered. On Overwatch, the setting to use is NRaas > Overwatch > Settings > Stop Pet Adoption > True (this means the Adoption Center scenario, not pet adoptions in general from other sources as those are fine).


Edit: Okay, the pet store part is all sorted out. The player purchased Pets recently by way of Origin and the pet store landed in their purchase history. So by the official rules they were not really entitled to it since the store was content that only came with the Limited Edition release of Pets, but it was granted to them anyway. When things like this happen, the players are indeed entitled to the content, if they can get it working and keep it so. Like many other players from a glitched correction EA made a very long time ago, I have a free copy of Barnacle Bay that I never asked for and was never officially supposed to be entitled to. :)

I had this issue recently as well.I had to uninstall the shop and reinstall it

The pet store register came with the pets limited edition - https://asileesims.wordpress.com/tag/limited-edition/

If you don't have the limited edition, you don't have the pet store cash register.

Yes I have the action canceling in my game and have for a while specifically with strays unfortunately I found no fix

What a weird bug.....

@igazor Would you perhaps have an insight on this ?

Ok, if the neighborhood pet adoption system is prone to break the game, I will disable it with overwatch. I’ll have to see if this fixes all the current pet related problems. I’ll test if I can interact with other families pets and stray horses, unicorn, cats and dogs as an example. I do have a save before all of this happened though and can fall back to it if necessary......lot has happened between these 2 saves though (about 1 sim week) and hope I dont have to do this ! I’ll keep you posted on the results.

After some tests, I can interact with neighbours pets and wild horses. Did not see a unicorn but my guess is if the wild horses work, they will work as well. Did not see stray cats or dogs but those dont really matter if they work or not.

I don’t have access to the special edition pet store objects anymore either, and I paid for the special edition as well. It’s so annoying. I wish that they had just given everyone access to that. One of the reasons I was really looking forward to The Sims 3 Pets, was the pet store.