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elsieairhead's avatar
elsieairhead
6 years ago
Solved

Please, please let us change our Sims 3 specific ID.

I know, I know. People keep asking and advisers keep saying no.

It's a punch in the gut every time I have to see my Sims 3 username linked to a very abusive part of my life. It's a reminder I could do without.

Please Origin, give us the option to change this online or by phone, even if it's just once per member.

Thank you for reading.

the sims 3 store
  • EA_Mai's avatar
    EA_Mai
    6 years ago

    Sorry to hear your current username brings back undesired memories @elsieairhead, it's the opposite of what we would want.

    puzzlezaddict is right, unfortunately: when advisors are telling you no it's not because they don't want to help. Once a name is chosen for a The Sims 3 account, we cannot change it.

    While I understand this doesn't help you with The Sims 3, when designing The Sims 4 this was improved. The Sims 4 uses your EA Account ID and so can be updated at any time. But as you can see, The Sims 3 was built using a completely different system.

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @janinefelisberto  This isn't possible, sorry.  Your posts have been merged with the master thread for this question, and the answer is that even EA support doesn't have the tools to change the Sims 3-specific username anymore.

  • VioletBishop's avatar
    VioletBishop
    Rising Newcomer
    6 months ago

    hi everyone,

    i was wondering if there was any way to change my game specific identity for the Sims 4. My father made it for me in 2015 and i HATE it. The only things i can find about it was posted nine years ago and the links in the post aren't available anymore.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Heya VioletBishop

    Your game-specific identity for The Sims is your username for thesims3.com and once this is set, I'm afraid this cannot be edited. This username doesn't show in-game though for in The Sims 4, it's only viewable on The Sims 3 website and exchange. 

  • GameGirl2168a's avatar
    GameGirl2168a
    Seasoned Ace
    6 months ago

    If you mean your account/user name, contact Support (by chat only, these days) and ask them to change it to another one of your email accounts. (Just be sure to have another email account/address beforehand, for them to use; you won't be able to create one while you're in the chat with them.)  

    I know they have the ability to do this as they ported my TS account stuff to a 2nd email for me. It wasn't quite the same situation as yours, VioletBishop, but the end result was the same.

    Good Luck!

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