Does anyone know how to fix dark screen issues with the sims 3, this only happens when the game is in full screen it does not happen when the game is in window mode, this never happened with my old laptop so im not really sure what is causing it. Here are some screenshots are what it looks like in full screen compared to window mode.

1 - This is a laptop? Sorry, I'm straining to see the system tray icons in one of the screenshots, but by any chance is it running on battery when this happens or does that not make any difference?2 - More likely though, this is a recent Win 10 Creators Update related thing. One way to get relief from what I've read is to always be in Windowed Mode but use the Widowed Borderless Gaming app.https://steamcommunity.com/groups/WindowedBorderlessGaminghttp://westechsolutions.net/sites/WindowedBorderlessGaming

The Win 10 Creators Updates aren't recent as in last week, the earlier ones were rolling out at the time you acquired your laptop. Have you tried Windowed Borderless yet?"igazor;c-16510977" wrote:2 - More likely though, this is a recent Win 10 Creators Update related thing. One way to get relief from what I've read is to always be in Windowed Mode but use the Widowed Borderless Gaming app.https://steamcommunity.com/groups/WindowedBorderlessGaminghttp://westechsolutions.net/sites/WindowedBorderlessGaming

Good, glad that helped. And it might very well be the only solution for TS3 right now, which is why it's so popular with Win 10 users as of sometime in the middle of last year. It's not like EA is rolling out TS3 patches to account for things like this as Win 10 changes over time, since the last meaningful patch we got was well over four years ago before Win 10 was released in any form.

Are you running the game in compatibility mode? If so, try turning it off then launch the game to see if it's worked.

You don't have full screen mode enabled in the launcher. You also have the wrong resolution. It should read 1080p and screen refresh rate should be set at 60 hz

Sims 3 Dark screen while in full screen

20 Replies

SimplyJen
Seasoned Ace
8 years ago
Are you running the game in compatibility mode? If so, try turning it off then launch the game to see if it's worked.
BGH22
8 years ago
You don't have full screen mode enabled in the launcher. You also have the wrong resolution. It should read 1080p and screen refresh rate should be set at 60 hz
Christopher69B
8 years ago
"SimplyJen;c-16510797" wrote:
Are you running the game in compatibility mode? If so, try turning it off then launch the game to see if it's worked.

Just tried turning it off but it’s made no difference is still dark while it’s on full screen.
Christopher69B
8 years ago
"phoebebebe13;c-16510815" wrote:
You don't have full screen mode enabled in the launcher. You also have the wrong resolution. It should read 1080p and screen refresh rate should be set at 60 hz

Even with it set to 1080p and 60hz it’s still dark when it’s in full screen, it doesn’t do this when it’s in window mode.
BGH22
8 years ago
Have you checked that your actual computer is set at 1080 and lighter? I don't know if this is a windows 10 issue. I don't have windows 10.
Christopher69B
8 years ago
"phoebebebe13;c-16510842" wrote:
Have you checked that your actual computer is set at 1080 and lighter? I don't know if this is a windows 10 issue. I don't have windows 10.

I’ve just checked that, it says my resolution is set to 1920x 1080 on the display settings.
BGH22
8 years ago
@igazor any ideas? Thanks
Christopher69B
8 years ago
"phoebebebe13;c-16510863" wrote:
@igazor any ideas? Thanks

I also never had this issue on my old computer and that was also windows 10, so not really sure why it’s doing it on this one.
SimplyJen
Seasoned Ace
8 years ago
Make sure you completely quit the game before turning off compatibility mode then launch the game again.

I know you said it didn't work but it's important that the game is not running when you make the change. It seems an Origin update caused this for TV users.
Christopher69B
8 years ago
"SimplyJen;c-16510892" wrote:
Make sure you completely quit the game before turning off compatibility mode then launch the game again.

I know you said it didn't work but it's important that the game is not running when you make the change. It seems an Origin update caused this for TV users.

The game wasn’t running when I turned it off, I launched the game after turning it off. I don’t play the game on Origin I play it on steam so I know Orgin wouldn’t be the problem.