Sims 3 incompatible with Windows 10 - lilashley

Your laptop is underpowered to run the game with all the expansions.

You could get away with only just the base game, but I recommend that you use a cooling pad and not play for long periods of time.

Seasons, Pets, Island Paradise, and Into The Future are possibly one of the most demanding expansions of them all.

Since it is a laptop, you are unable to upgrade its processor or graphics card, so the only option is to buy a new computer altogether. You do need a gaming computer for the Sims.

In terms of cooling pads, Cooler Master, Thermaltake, and Zalman make good cooling pads.

Cooler Master:
http://www.amazon.com/Cooler-Master-NotePal-X3-Cooling/dp/B0079T2KHG/ref=sr_1_1?ie=UTF8&qid=1464982611&sr=8-1&keywords=cooler+master+cooling+pad

Thermaltake:
http://www.amazon.com/Thermaltake-Aluminum-Adjustable-Temperature-Notebook/dp/B00J0NZYOK/ref=sr_1_1?ie=UTF8&qid=1464982645&sr=8-1&keywords=thermaltake+cooling+pad

Zalman:
http://www.amazon.com/Zalman-NC3500-Laptop-Cooling-Ports/dp/B008WJAY8O/ref=sr_1_1?ie=UTF8&qid=1464982682&sr=8-1&keywords=zalman+cooling+pad

Notifying...
@chesterbigbird
@phoebebebe13
@igazor

Your processor is way under requirements. If you could post the part of your DxDiag that reads Display Devices. I would need to see your video card. I do suspect that as a whole your computer does not meet the requirements to play the game why it won't start

The Sims 3 does actually run on Windows 10 as seen in this YouTube video. Please note that The Sims 3 is the original version and The Sims 4 is the older version. The Sims 2 shows the black boxes under Sims, that's a video card glitch.

https://www.youtube.com/watch?v=gVXx59QQoLA

I believe your PC's hardware is not up to spec. The Sims 3 requires at least a 2.0 GHz Pentium 4 on Windows XP or 2.4 on Windows Vista/7/8/8.1/10 so if you have a CPU speed slower than 2.0/2.4 GHz especially on Intel Pentium and Intel Celeron processors, the game will run slowly due to the lower speed.

"WinMacSims3;14894883" wrote:
The Sims 3 does actually run on Windows 10 as seen in this YouTube video. Please note that The Sims 3 is the original version and The Sims 4 is the older version. The Sims 2 shows the black boxes under Sims, that's a video card glitch.


I believe your PC's hardware is not up to spec. The Sims 3 requires at least a 2.0 GHz Pentium 4 on Windows XP or 2.4 on Windows Vista/7/8/8.1/10 so if you have a CPU speed slower than 2.0/2.4 GHz especially on Intel Pentium and Intel Celeron processors, the game will run slowly due to the lower speed.

They haven't posted their video card but I suspect that is under requirements too. Their video card may not support windows 10 either. Hard to say without knowing their video card

i've been playing sims 3 on windows 10 since i got a new computer last august. but i've noticed some freezing that i've read some say could be caused by my video card.


OS Name Microsoft Windows 10 Home
Version 10.0.10586 Build 10586
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DEWLILLY
System Manufacturer Dell Inc.
System Model Inspiron 5551
System Type x64-based PC
System SKU 06D7
Processor Intel(R) Celeron(R) CPU N2840 @ 2.16GHz, 2159 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A03, 8/13/2015
SMBIOS Version 2.7
Embedded Controller Version 1.01
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.10586.0"
User Name DEWLILLY\Mari
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.88 GB
Available Physical Memory 1.87 GB
Total Virtual Memory 4.76 GB
Available Virtual Memory 2.06 GB
Page File Space 896 MB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes



Name Intel(R) HD Graphics
PNP Device ID PCI\VEN_8086&DEV_0F31&SUBSYS_06D71028&REV_0E\3&11583659&0&10
Adapter Type Intel(R) HD Graphics, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics
Adapter RAM (2,142,130,176) bytes
Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver Version 10.18.10.4276
INF File oem20.inf (iVLV2M_w10 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1366 x 768 x 60 hertz
Bits/Pixel 32
Memory Address 0x90000000-0x903FFFFF
Memory Address 0x80000000-0x8FFFFFFF
I/O Port 0x00001050-0x00001057
IRQ Channel IRQ 4294967293
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\igdkmd64.sys (10.18.10.4276, 3.62 MB (3,797,424 bytes), 10/9/2015 5:34 PM)

ComSpec %SystemRoot%\system32\cmd.exe
NUMBER_OF_PROCESSORS 2
OS Windows_NT
Path %SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE AMD64
PROCESSOR_IDENTIFIER Intel64 Family 6 Model 55 Stepping 8, GenuineIntel
PROCESSOR_LEVEL 6
PROCESSOR_REVISION 3708
PSModulePath %ProgramFiles%\WindowsPowerShell\Modules;%SystemRoot%\system32\WindowsPowerShell\v1.0\Modules
TEMP %SystemRoot%\TEMP
TEMP %USERPROFILE%\AppData\Local\Temp NT AUTHORITY\SYSTEM
TEMP %USERPROFILE%\AppData\Local\Temp DEWLILLY\Mari
TMP %SystemRoot%\TEMP
TMP %USERPROFILE%\AppData\Local\Temp NT AUTHORITY\SYSTEM
TMP %USERPROFILE%\AppData\Local\Temp DEWLILLY\Mari
USERNAME SYSTEM
windir %SystemRoot%

@RainaElf I just looked up your laptop , your processor is under requirements of 2.4 ghz or better , your video card does not meet requirements and you only have 4gb ram. The game alone needs 4gb ram to run you need extra ram to run windows 10 , origin and other programs. Your video card and processor are also sharing the computer ram you have with windows. I would not try to run more than the base game on your computer .

This game does require a mid range gaming desktop or higher end gaming laptop if your playing all eps or the more demanding eps such as Seasons, Pets, ITF and IP

Celeron processors make me break out in hives. They never perform as well as they should even on office related tasks and are not meant for gaming. But I think @RainaElf could get away with the base game and some of the earlier EPs (up through LateNite or Generations maybe) even on integrated graphics as long as they keep it cooled, the game graphics options turned down, and have realistic expectations on things like load/save time and performance. I wouldn't play TS3 on that machine, and it will struggle with things, but some gameplay shouldn't be totally impossible either.
http://modthesims.info/wiki.php?title=Game_Help:Onboard_Graphics

@igazor they might run into error code 12 with only 4 gb ram running windows 10 , integrated gpu/cpu if running more than the base game. They may need ram for origin too. Windows 10 has forced updates unlike previous versions of windows where you have the option not to update

@phoebebebe13 - Yes, agreed. That is the sort of thing I meant about realistic expectations. Chances are that the player is going to continue playing on that computer with the EPs they want anyway, and again it shouldn't be impossible up to a point. But it's not going to be a smooth and crash free experience either and I would expect that processor to take a very long time to load up games generally, if it can.

@igazor you're right - it takes forever for saved games to load. then there's the in-game lagging. this is the only computer i have, unfortunately.

sorry for the late response -- i lost this thread and couldn't find it again.