Last Christmas I got a new laptop, HP Pavilion Notebook, and I just recently put the sims 3 and all the expansion packs via origin. Everything downloaded fine and the game launcher came up perfectly when I press play to start the game the normal intro including the sims 3 logo, the maxis logo and the short video intro thing appears then I get to the 1st loading screen that also displays the expansion pack. It wont load my game will not continue pass this point the music plays then stop and a windows notification appears telling me there is an issue and when I troubleshoot the diagnosis is incompatibility. I searched high and low for 2 days, I've tried everything i could find and nothing has helped. I really want to start playing the sims 3 again so please help. Thanks in Advance I've included my computer specs below.------------------System Information------------------ Time of this report: 6/3/2016, 12:31:48 Machine name: DESKTOP-MNQ4JDI Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160422-1850) Language: English (Regional Setting: English) System Manufacturer: HP System Model: HP Pavilion Notebook BIOS: F.51 Processor: Intel(R) Pentium(R) CPU N3700 @ 1.60GHz (4 CPUs), ~1.6GHz Memory: 8192MB RAM Available OS Memory: 8050MB RAM Page File: 3587MB used, 5741MB available Windows Dir: C:\WINDOWS DirectX Version: 12 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCPMicrosoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.10586.0000 64bit Unicode

"RainaElf;14971277" wrote:@igazor you're right - it takes forever for saved games to load. then there's the in-game lagging. this is the only computer i have, unfortunately. sorry for the late response -- i lost this thread and couldn't find it again.I'm afraid there really isn't much you are going to be able to do to improve the experience on that laptop. It's possible you might be able to purchase and add more memory (RAM) to that model, but the processor is what it is and you don't have a dedicated graphics card there. This isn't a laptop meant for gaming, but you are fortunate that it's strong enough to run (to some extent with glitches and slow load times) the combination of EPs that you have. The question becomes, is its performance strong enough for the game still be fun to play for you.

"kmaradams;c-17383731" wrote:can https://www.walmart.com/ip/Ematic-11-6-Laptop-Touchscreen-2-in-1-Windows-10-Intel-Atom-Quad-Core-Processor-2GB-RAM-32GB-Flash-Storage-EWT117/940365785?selected=true handle sims 3?No, it's not even close to what you would need. I'm not the one to help you find something suitable, but I thought if you were planning to shop today, I'd let you know that's not going to work.

"kmaradams;c-17383731" wrote:can https://www.walmart.com/ip/Ematic-11-6-Laptop-Touchscreen-2-in-1-Windows-10-Intel-Atom-Quad-Core-Processor-2GB-RAM-32GB-Flash-Storage-EWT117/940365785?selected=true handle sims 3?I'm afraid not in any way possible. TS3 requires a relatively strong processor, more RAM, hard drive space, and at least some attempt at a decent graphics card. Laptops that can run just the base game and maybe an early EP or two on low graphics settings will tend to start in the $500 or $600 range, for the entire game more like the $800s or $900s and up (with some discounts available as sales happen). Desktops will run a bit cheaper. Price is not the determining factor, but this is a $150 device meant to be used for light web surfing, email, and it maybe can work with a very small collection of documents. It is essentially a low-end tablet with a keyboard built in.This thread is likely to get locked up on us as it's a necro from over three years ago. A better place to have a conversation while you still have New Member status and cannot begin your own threads would be here:https://forums.thesims.com/en_US/discussion/893122/thread-for-new-members-to-post-their-sims-3-game-issues#latest

Your laptop is underpowered to run the game with all the expansions.You could get away with only just the base game, but I recommend that you use a cooling pad and not play for long periods of time.Seasons, Pets, Island Paradise, and Into The Future are possibly one of the most demanding expansions of them all.Since it is a laptop, you are unable to upgrade its processor or graphics card, so the only option is to buy a new computer altogether. You do need a gaming computer for the Sims.In terms of cooling pads, Cooler Master, Thermaltake, and Zalman make good cooling pads.Cooler Master:http://www.amazon.com/Cooler-Master-NotePal-X3-Cooling/dp/B0079T2KHG/ref=sr_1_1?ie=UTF8&qid=1464982611&sr=8-1&keywords=cooler+master+cooling+padThermaltake:http://www.amazon.com/Thermaltake-Aluminum-Adjustable-Temperature-Notebook/dp/B00J0NZYOK/ref=sr_1_1?ie=UTF8&qid=1464982645&sr=8-1&keywords=thermaltake+cooling+padZalman:http://www.amazon.com/Zalman-NC3500-Laptop-Cooling-Ports/dp/B008WJAY8O/ref=sr_1_1?ie=UTF8&qid=1464982682&sr=8-1&keywords=zalman+cooling+padNotifying...@chesterbigbird @phoebebebe13 @igazor

Your processor is way under requirements. If you could post the part of your DxDiag that reads Display Devices. I would need to see your video card. I do suspect that as a whole your computer does not meet the requirements to play the game why it won't start

Sims 3 incompatible with Windows 10 - lilashley

19 Replies

RainaElf
Seasoned Traveler
9 years ago
"phoebebebe13;14915415" wrote:
This game does require a mid range gaming desktop or higher end gaming laptop if your playing all eps or the more demanding eps such as Seasons, Pets, ITF and IP

I play University, Late Night, Town Life, Ambitions, and Generations
RainaElf
Seasoned Traveler
9 years ago
"phoebebebe13;14916213" wrote:
@igazor they might run into error code 12 with only 4 gb ram running windows 10

I've gotten that exactly twice
igazor
Not applicable
9 years ago
"RainaElf;14971277" wrote:
@igazor you're right - it takes forever for saved games to load. then there's the in-game lagging. this is the only computer i have, unfortunately.

sorry for the late response -- i lost this thread and couldn't find it again.

I'm afraid there really isn't much you are going to be able to do to improve the experience on that laptop. It's possible you might be able to purchase and add more memory (RAM) to that model, but the processor is what it is and you don't have a dedicated graphics card there. This isn't a laptop meant for gaming, but you are fortunate that it's strong enough to run (to some extent with glitches and slow load times) the combination of EPs that you have. The question becomes, is its performance strong enough for the game still be fun to play for you.
BGH22
Not applicable
9 years ago
"RainaElf;14971286" wrote:
"phoebebebe13;14916213" wrote:
@igazor they might run into error code 12 with only 4 gb ram running windows 10

I've gotten that exactly twice

I agree with what @igazor is telling you in above message on your computer. This game needs a gaming computer to run efficiently . Your computer is under requirements to run the game

Error code 12 is not having enough computer memory to run the game.

If your getting error codes, its possible you have some bad saves. On your computer go to Documents Folder to Electronic Arts Folder to the sims 3 folder. In the sims 3 folder click on saves. If you find any saves with "Bad" on the end of them delete those. Use "Save As" option every time you save . This will give you a new clean save rather than overwriting the old save. You just give the game a new name every time you use save as. I label my game with numbers . Example Moonlight falls 1, 2 , 3 etc so my progress gets renamed with save as. Since you are low on computer memory you should save frequently (like every 15 minutes) to further help avoid error codes.
RainaElf
Seasoned Traveler
9 years ago
Thanks. :)
RainaElf
Seasoned Traveler
9 years ago
I took off Ambitions and Generations and it seems to be running a bit better ...
kmaradams
Not applicable
6 years ago
can https://www.walmart.com/ip/Ematic-11-6-Laptop-Touchscreen-2-in-1-Windows-10-Intel-Atom-Quad-Core-Processor-2GB-RAM-32GB-Flash-Storage-EWT117/940365785?selected=true handle sims 3?
suzses
Seasoned Ace
6 years ago
"kmaradams;c-17383731" wrote:
can https://www.walmart.com/ip/Ematic-11-6-Laptop-Touchscreen-2-in-1-Windows-10-Intel-Atom-Quad-Core-Processor-2GB-RAM-32GB-Flash-Storage-EWT117/940365785?selected=true handle sims 3?

No, it's not even close to what you would need. I'm not the one to help you find something suitable, but I thought if you were planning to shop today, I'd let you know that's not going to work.
igazor
Not applicable
6 years ago
"kmaradams;c-17383731" wrote:
can https://www.walmart.com/ip/Ematic-11-6-Laptop-Touchscreen-2-in-1-Windows-10-Intel-Atom-Quad-Core-Processor-2GB-RAM-32GB-Flash-Storage-EWT117/940365785?selected=true handle sims 3?

I'm afraid not in any way possible. TS3 requires a relatively strong processor, more RAM, hard drive space, and at least some attempt at a decent graphics card. Laptops that can run just the base game and maybe an early EP or two on low graphics settings will tend to start in the $500 or $600 range, for the entire game more like the $800s or $900s and up (with some discounts available as sales happen). Desktops will run a bit cheaper. Price is not the determining factor, but this is a $150 device meant to be used for light web surfing, email, and it maybe can work with a very small collection of documents. It is essentially a low-end tablet with a keyboard built in.

This thread is likely to get locked up on us as it's a necro from over three years ago. A better place to have a conversation while you still have New Member status and cannot begin your own threads would be here:
https://forums.thesims.com/en_US/discussion/893122/thread-for-new-members-to-post-their-sims-3-game-issues#latest

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Sims 3 incompatible with Windows 10 - lilashley

19 Replies

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