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5 years ago
"kwohld;c-17427620" wrote:
I keep having this issue. My games keep disappearing from Origin. But I don't have an applications folder on Windows 10. I have Apps and features, but when I click on the base game there, it just asks if I want to uninstall the game.
No, you would have a Program Files (x86) folder instead of Applications. This is the Mac tech issues board and the above advice is pertaining to the Mac version of the game and a particular issue with the "Unknown Error" symptom that does not typically (or ever?) happen on Windows. The macOS and Windows are quite different from each other to begin with; what Origin does when it is in control on Windows (Patch 1.69) is also very different from what it can/does do on Macs (Patch 1.67).
I would suggest clearing Origin's cache (not the game cache files, those are different), and possibly uninstalling/reinstalling Origin itself. But for more in depth guidance, perhaps a post on Answers HQ would yield further suggestions.
https://answers.ea.com/t5/Technical-Issues-PC/bd-p/the-sims-3
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