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  • @HillyBeth

    Did you try going into purchase history and using the download button and not clicking the link that goes to the item in the store?
  • I had the same issue this week after discovering one of my store packs was not installed, could download from the store, but launcher refused to install it, saying I did not own it. What worked for me was being logged in to origin and having it online

  • @Plainevil
    That didn't even occur to me as I am always logged in to Origin and online. Thanks for adding that suggestion!

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