The Sims 3 Store Points not registering
Hello everyone, I recently decided to get back to playing the sims 3 and bought some of the expansion packs. I just redeemed the code for World Adventures and I got a pop-up saying that I won 10$ worth of simpoints by doing so. Once I clicked to go browse the store, I got an endless loading screen and when I opened up my profile again, I had no points anywhere. I feel so scammed because I believe some people got points for registering all packs and I was really hoping to at least get some from WA. I wanted to contact EA support but it does not work and my cases never get a response. Does anyone have any suggestions on what to do to get those points? Thanks!
Sims 3 + MacOS Sonoma
For the past few weeks I've been trying to get my Sims 3 game(plus expansion packs) to work on my MacOS laptop. The game takes a lengthy time to load. However when it does, it just seems loop when it reaches the Sims 3 world menu. It'll say "connecting". Also the Sims 3 store that's a part of the menu screen is another headache. Because I can't log in. I changed my password, still didn't work. Any advice/solutions? P.S. The version of my laptop is 14.6.1
Bought World Bundle and Stuff Pack but Can't Download Them
I bought the Sims 3 Master Suite Stuff Pack and The Sims 3 World Bundle containing Monte Vista and Hidden Springs on the EA App. I put in the codes I had been emailed but the worlds are not showing up in my game and though it states I "own this add-on" for Master Suite Stuff, there is no way for me to download it and it isn't showing up as a selectable pack. I'm really frustrated since I was so excited to play with these worlds and the content of the pack, and I also spent good money to buy them, I would like to actually play what I purchased. If anyone has had this problem before or knows a remedy I would be very grateful for any advice!
Launcher no longer installing store updates?
UPDATE: The official answer from EA is that players with Steam and disc installs should register their codes and then install through Origin, which will land the game on patch 1.69. There has not been an answer yet for Mac users, so I suppose they're attached to another object by an incline plane wrapped helically around an axis. Sorry. Many thanks to @puzzlezaddict for getting us this answer. ANOTHER UPDATE: Moving this to the first post so it's easily found: LINK TO CONTENT PATCHES STEAM PATCHES: There's been some discussion that store content doesn't work properly on a Steam install due to the content patches being different so someone on the Steam forum provided this link to STEAM content patches: STEAM CONTENT PATCHES If this download ever fails to work let me know. ---------------------------------------------------------- Occasionally I refresh my game folder by pulling my EA folder out of documents, booting up the launcher thus creating a new one, then closing the launcher and reopening it. When you reopen it asks if you want to download updates, and then downloads 7 content patches to the new folder. This is not working anymore. I've tried several times and the new folder will not download the updates.Patch "Install" status as of Dec 2017 & store patch download removed.
Having had issues where my Sims 3 launcher wasn't properly downloading patches as of December 2017, I recently re-installed my OS on a formatted drive and re-installed the Sims 3 from disc. This is what I have discovered and confirmed with EA support. As of December 2017 a disc based Sims 3 install now requires you to either super patch the game (to patch it) or install origin to install updates indirectly via launcher. Third option is to patch Sims 3 directly via origin to a disc-less patch update. Not installing origin will now return an unable to connect to download application in the launcher (which it never did before). This apparently has to do with how the Sims 3 launcher verifies with EA servers and recent updates made to that coding on EA servers. IF it does not find Origin installed it will not download patch 1.67 (before it did). More so as of December 2017 the Sims 3 launcher will no longer install or download store patches regardless if you've installed Origin or not. The launcher will simply say the game is up to date. I believe this also relates to how server coding verification was updated and they failed to add/duplicate lines to check for store patches. The good news if you have the "ContentPatch" directory with the ContentPatch.package backed up from the Sims 3 documents folder, you can simply place it back and it will work. If you do not, then according to EA you must either download it via a third party OR install the newer disc-less "Origin" Sims 3 patch (which is obviously what the recommend). To note the Sims 3 store patches do fix a bunch of content (including missing content in game like hair) so if you have a lot of store content it is worth backing up your store patch contentpatch.package. Finally this is for a disc based install of the Sims 3, for Steam based install it doesn't require origin installed (to patch) so if you want to install the game without Origin then steam would be your next option outside of super patching, installing origin. Regardless you still need to have the store contentpatch backed up otherwise as it will no longer download. My advise is to backup your contentpatch folder found in the Sims 3 documents folder if you use a disc base install of the Sims 3 in the future. If you do not want Origin installed but want to update Sims 3, download the super patch or update the game via the launcher with Origin installed and then uninstall Origin. Make sure to uncheck "automatic updates" after this time, otherwise you will receive "unable to connect to download manager" everytime you use the launcher. This will not effect downloading store content itself or items from the exchange. Long story short - regardless backup your contentpatch folder for safe keeping if you have store content installed. The contentpatch.package itself found inside this folder should be just under 8MB to confirm.
