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AbellaKellaher's avatar
8 years ago

After Reloading Windows 10 and fresh install of Origin/TS3, launcher won't run

A few days ago my neighborhood experienced a blackout while I was playing TS3.  The blackout corrupted my windows 10 so after a fresh reload of Windows 10 and fresh install of Origin/TS3, my launcher won't run and I cannot launch game directly.  Specifically I'll run Origin, then attempt to open TS3.  Initially the launcher would run for a millisecond and then close, but now it just doesn't even open at all.  I've been trying solutions for days including multiple fresh installs, running as admin, bypassing the launcher by running from windows explorer, and more all with no solution.  The only antivirus I have is the one built in to Win10.  I store my game files on a secondary drive, as I do not have the space on my C drive but that was not an issue before the blackout.  Any help would be greatly appreciated. 

8 Replies

  • @AbellaKellaher  After uninstalling TS3, you would have needed to clean the registry, either manually or with a third-party cleaner (the free version of Piriform's CCleaner works well).  If you didn't, remnants of the previous install could be interfering with the current one.  You'd also probably need to take extra steps to uninstall Origin before reinstalling it.

    https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

    I don't believe that you can bypass the launcher on patch 1.69, so trying to launch from TS3.exe in program files wouldn't help.  If you're on a previous patch, you wouldn't need Origin to be running.  If you aren't on 1.69, make sure you've patched with the Super Patch, even if the game thinks it's already up to date.

    https://help.ea.com/en-us/help/the-sims/the-sims-3/the-sims-3-super-patcher/

    If you still have your old game folder, it might help to drag it out of Documents and let the game generate a new one when you launch again.  If you can play in this clean folder, you can transfer your saves and other content into it from your old folder.

    The other possibility is that the Creator's Update from last summer is interfering with the game.  That update didn't play nicely with TS3 when it came out a year ago, although there seem to be fewer problems these days.  Here's a guide on how to block its more intrusive features:

    http://forums.thesims.com/en_US/discussion/comment/15902876/#Comment_15902876

  • AbellaKellaher's avatar
    AbellaKellaher
    8 years ago

    There was no registry to clean, I reinstalled my entire OS (Windows 10) as I said and I'm pretty sure the registry is part of the OS, right?  So it would have been a completely clean registry I think.

    As far as uninstalling, I've uninstalled and reinstalled both Origin and TS3 multiple times.  So the registry would have been clean and the installs would have been fresh the first run through.

  • AbellaKellaher's avatar
    AbellaKellaher
    8 years ago

    update, just tried the game mode thing, no dice :/  Thanks for the suggestion though - is there anything else that could be causing this that you can think of?  Windows 10 has been nothing but an irritant for me so my first reaction is to think it's related to it *grumble*

  • roberta591's avatar
    roberta591
    Hero (Retired)
    8 years ago

    @AbellaKellaher  You need to active .net framework in programs and features in the control panel. On a fresh install .net framework is not activated.

  • Gah, Roberta I was really hoping that would work.  Alas it did not ☹️  Thank you for the suggestion though. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    8 years ago

    @AbellaKellaher  I was saying that with multiple uninstalls and reinstalls since you reinstalled Windows 10, you'd want to uninstall and clean the registry before reinstalling again, or remnants of the previous installs might be getting in the way even after you fixed whatever your original issue was.  But if you took care of that, it's obviously not going to be causing your current problem.

    I play on Windows 10 and haven't had any issues, but some people can't seem to make their system and game cooperate for more than a few months.  If we're drifting into a more technical discussion, that's probably way over my head, so roberta is a better source of any further advice.

  • AbellaKellaher's avatar
    AbellaKellaher
    8 years ago

    I took up your suggestion and cleaned the registry up, still no dice.  It's disheartening to hear that so many have had issues with this OS.  ☹️  I hope I can find a solution because I'm really not interested in TS4 at all, not to mention the $ invested into TS3 :/  But thank you for trying to help 

  • AbellaKellaher's avatar
    AbellaKellaher
    8 years ago

    So seeing that TS4 had a 48 hr trial, I decided to give it a go.  There were a few pleasant surprises but I just missed the CAS and the open world too much.  BUT it saved my TS3 game because it crashed my OS and forced another windows 10 install and now TS3 is working perfectly.  I want to slap Bill Gates with a dead fish for my lost week lol.

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