Re: Sims 3 - Packs missing from EA app

Hello,

I have an issue with my addons for the sims 3. I bought them a few years ago, when Origin was still a thing. I redeemed them back then and they worked just fine. Recently I got back into the sims, but when I logged into my origin account on a new computer, it told me Origin shut down. After hours of trying, I somehow managed to get back my base game onto EA app, but all the packs/addons were gone. And not only from library or game menu, but also from ea shop which said I didn’t even buy them! I still have them on my old pc on the same account from Origin, but the computer is so slow I can't work with that. I tried installing and reinstalling the game on my new pc, logging everywhere, etc. Didn’t work. I also don’t have the discs with ts3 packs anymore, so no codes. 

I really want to get it all back, beacuse i had quite a few addons and buying them again would cost me a lot. Is there any way to fix this? Any help appreciated!