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lenika421's avatar
lenika421
12 years ago

ambitions will not launch...pc download through origin

I purchased ambitions through origin and downloaded it.  I have the sims 3 base game and have had no problems playing it.  However, once I downloaded ambitions, I could no longer launch my basegame. ...
pc
technical issues
Anonymous's avatar
Anonymous
12 years ago

Your welcome !!

lenika421's avatar
lenika421
12 years ago

Hi.  I uninstalled ambitions and reinstalled it minus the updates to it.  I click on the sims 3 launcher button and nothing happens.  the game never loads.  I'm just inclined to believe the ep just don't like my computer and I don't know why.  I can play the base game.  I haven't had any error messages...At least with an error message you have an idea of what 's causing the problem.  I am just really confused with it.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Could you post this info: 

    1. Click on Start and then type the following into the search prompt at the bottom: perfmon /rel
    2. Press Enter to proceed.
    3. A window will open and in there you can click on the red circles with a white X.
    4. After clicking the X, the info on the bottom will update. Choose the Sims 3 Critical Event one and right click on it and choose "View Technical Details"
    5. Now on the next window, choose Copy to clipboard at the very bottom and post this into a reply to us here.

    Also what base game version are you currently at ? 1.67 ?

    • lenika421's avatar
      lenika421
      12 years ago

      My game is patched to 1.67.  I had to right click the info because clipboard would not work.

      Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\Packs\TS3EP02\TS3EP02.exe

      Problem signature

      Problem Event Name: APPCRASH

      Application Name: TS3EP02.exe

      Application Version: 0.0.0.0

      Application Timestamp: 00000000

      Fault Module Name: PAUL.DLL

      Fault Module Version: 4.1.1.18

      Fault Module Timestamp: 4b7f1577

      Exception Code: c0000094

      Exception Offset: 0001ba3b

      OS Version: 6.1.7601.2.1.0.768.3

      Locale ID: 1033

      Additional Information 1: 89ba

      Additional Information 2: 89baaffdbb406dce96effc0c6275b901

      Additional Information 3: fea4

      Additional Information 4: fea45cf1af2319167b36b5d7a946bef4

      Extra information about the problem

      Bucket ID: 2539281362

      • crinrict's avatar
        crinrict
        Hero+
        12 years ago

        Ah, the paul.dll issue.

        Try the following: 

        1. Find the paul.dll in C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\Packs\TS3EP02 (could be in a subfolder of that
        2. move it do the desktop
        3. Find the paul.dll in C:\Program Files (x86)\Origin Games\The Sims 3\ (could be in a subfolder of that but not in one of the packs
        4. Copy the paul.dll form the bae game to the folder where you've removed the other file.

        Hope my instructions are clear. If not, please ask before doing.

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