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Anonymous
13 years ago

Black Screen When Launching

Everytime I boot up the Sims 3 my screen turns black and I see my cursor for about a minute then it disappears leaving me with a blank screen . Even after I try to open task manager I cannot access it. To get back onto my desktop I have to reboot my computer. I've been through this process about four times.

This is a new computer so it should not be hardware problems. The game had been working for the past few days. I suspected Custom Content but even after I turned it off, it still didn't work. I tried the recommended troubleshooting, and again it didn't work. I have 6 expansion packs installed.

My specs are;

Operating System: Windows 8 64

Processor : 3rd Generation Intel Core i5-3230M

Video Card: NVIDIA GeForce GT750M 2GB GDDR5

6 GB Ram

UPDATE ; I can hear like two seconds of music then it stops and the animation freezes.

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