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@Avareee Please uninstall your VC++ runtimes again, then download the "All in One Runtimes" and DX9 from here:
https://www.sereby.org/site/All%20in%20One%20Runtimes&lang=en
(Click the Download header to see the actual download page; you don't need to donate anything to download.) Restart afterwards.
If that doesn't help either, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
For a moment I thought it is going to work... but no :/
Still the same error code.
DxDiag.txt is in the attachment.
EDIT: Would you consider this program to be safe?
https://www.majorgeeks.com/files/details/tweaking_com_windows_repair.html
(source)
If so, I'm planning on trying to fix the issue by doing this 'routine':
use CC Cleaner
Restart PC
Run Windows Repair Free/Pro
Restart PC
Delete all Runtimes C++ and 'deactivate' .NET Framework.
Restart PC
use CC Cleaner
Restart PC
Run the Runtimes C++ AIO, reactivate/install .NET Framework and DirectX 2010
Restart PC
And try to run The Sims 3.
- puzzlezaddict5 years agoHero+
@Avareee Sorry for the late reply; I wanted to get a second opinion before posting more suggestions. And no, I wouldn't use a tool like the one you linked. I don't know for a fact that it's unsafe, but it may well be, and there are much more reliable ways to repair your system.
To start with, download Malwarebytes (the free version is fine):
https://www.malwarebytes.com/mwb-download
Open it, click Scan > Custom Scan > Configure Scan, check all the boxes both for scans and for your C drive (and any other if you happen to have an external plugged in), and let it do its job. This will probably take at least an hour, so you may want to set it to run while you're doing something else. Let me know what it finds.
If you want to make sure Windows itself is intact, a repair install is the best approach. It only requires as much time as it takes to download a Windows 10 ISO and to reinstall Windows. To be clear, I'm not saying you need to do this now, just that it's not too complicated if you want to. Here's a good tutorial:
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
You'll be able to keep your existing user data and programs, but it's still a good idea to back up anything critical first. If you do not see the option to keep personal files as shown in step 13, back out and try again.
If you don't want to run a repair install, at least check for Windows updates: hit Windows key-i, select Update & Security, and click the box to check for updates. If anything installs, restart when it's done.
Either way, please uninstall Sims 3 and Origin as described before (using Revo). However, when clearing Origin's cache, open the LocalContent folder and delete the Sims 3 folder inside, despite the article's instructions saying to leave that folder alone. After uninstalling, feel free to do a pass with CCleaner, but you should only need to do the one; it can be counterproductive to keep letting it search for more files to delete.
With Sims 3 and Origin uninstalled, deactivate .NET Framework 3.5: hit Windows key-R, enter appwiz.cpl, click "Turn Windows features on or off," uncheck the box next to .NET 3.5, and restart once it's uninstalled. Then repeat the process to reinstall .NET 3.5. Even if you've done this before, please do it again after all of the above.
Reinstall Origin using the full installer linked before, and run it as an admin from now on. Install Sims 3 on your internal drive and run it as an admin as well, which you can do from its shortcut or from TS3.exe within the game's program files.
- 5 years ago
Yeah, no problem about the late reply.
I did a 'full scan' with the program you've suggested(Malwarebytes)
And it really did find some threats. (The report is in the attachments)
And I did everything you told me to do again, in the same way.(except windows repair)
Windows Update
Restart
Uninstall Sims 3 + Origin via Revo.
Ran CCleaner once
Restart
Deactivated .NET Framework 3.5
Restart
Activated .NET Framework 3.5
Restart
Installed & Launched Origin + Sims 3(TS3.exe) Via Admin.
And it still gave me the same error. (0xc000007b) ☹️
EDIT:
By the way I did a registry scan via CCleaner, didn't clean it though.
It showed me this(and other rather non important things, which I purposely didn't cap on the screenshot):
https://i.imgur.com/pQkyZxH.png
which I thought may is the cause of the error, or are those files of older versions, which aren't needed anymore?
What do you think?
- puzzlezaddict5 years agoHero+
@Avareee The .NET version listed in your screenshots is 1.0, which Sims 3 doesn't use, so I don't think it's relevant. Besides, if .NET were the issue, uninstalling and reinstalling it should have restored any missing or corrupt files.
I asked for a second opinion (again) about the Malwarebytes report, and this person, who knows a lot more about Windows than I do, thinks that the best way to clean up the system is to do a fresh install of Windows, as in, wipe the hard drive completely. I understand why you might not want to, but given the various malware elements listed, it's at least worth considering. In particular, Searchscopes is difficult to get rid of, and given the list of other PUPs, there may be more lurking on your PC.
One thing worth noting: You may have installed Restoro yourself, but this is what Malwarebytes has to say about it:
https://blog.malwarebytes.com/detections/pup-optional-restoro/
Programs like this that claim to clean or restore Windows are totally unnecessary—a repair install is more efficient and far mor trustworthy—and usually do more harm than good.
Again, if you don't want to do a fresh Windows install, I understand, but I'm otherwise out of ideas here. This error hasn't responded to any of the usual interventions, unfortunately. Just to be clear though, I can't say for sure that even a clean Windows install would make Sims 3 work, since I don't know why it currently doesn't.
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