Can’t download sims 3 expansions
I have downloaded the sims 3 on my Mac but when I go to origin to try and download the expansion packs I own there is no option anywhere. there’s no extra content tab just a friends who play tab. ...
Forum Discussion
@amyleigh03865 I saw another thread showing the same issue a couple days ago and flagged it. But in that player's screenshot and in yours (and on my Mac as well), it's the 32-bit version of Sims 3 that's affected, not 64-bit. Is there a reason you want to run the 32-bit version? Older Macs and those running older OSs can't run the 64-bit version, but if your Mac is a 2012 model or newer and runs at least High Sierra, you can play the 64-bit version instead.
You should see two versions in your Origin game library, one that says 64-bit on it. If you don't see that second copy, you'll need to contact EA customer support and ask that the "entitlements," as they're called, for the 64-bit base game and any packs you own be added to your account.
Thanks for replying,
I have a 2011 Mac it’s running sierra 10.12
I don’t have a preference to what version I’m playing I just want to have my expansion packs,
the 64 bit and metal isn’t compatible with my Mac I’ve gotten that far when downloading the sims 3 I just can’t figure out how to get the expansion packs I
@amyleigh03865 Okay, then you can't install the 64-bit version and need to play in 32-bit. The issue you're seeing has been reported by a few other users recently, so I'll merge your thread with this other one once you see this (please let me know).
https://answers.ea.com/t5/Origin-Client-Web-Technical/Sims-3-download-issues/td-p/11937724
This is a problem on EA's end, so you'll need to wait for EA to fix it. Hopefully that will happen soon.
Hi, I am experiencing the same issue except I am playing on a Max with the 64-bit version. I have been in contact with them literally three times and no helpful advice. For those reading this I have tried
- Restarting my mac
- Uninstalling and installing both the Sims 3 and Origins (The Easy and Hard ways)
- Deleted the cache
- Checked my downloads
- Checked my internet connection
- Cleared lots of space (even though I have a large amount of storage for these expansion packs)
- And just about googled and read every single similar forum.
If you couldn't tell I feel like I am losing my mind 😪. Really hope I haven't thrown away $120.00
@87abd9431996dd5e Just to be clear, you're missing the categories when viewing the 64-bit version of Sims 3? I still have the categories there (Expansion Packs, Stuff Packs, and also Friends Who Play), but not in the 32-bit version. If you could post a screenshot, it would be helpful just as confirmation for whoever is looking into this.
