Forum Discussion
rumbutter
11 years agoHero (Retired)
make sure your logging into the right account if you have more than one account and that origin is up to date if the games are missing then contact CS
FAQ http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/m-p/14230#M1304
if in the event you need to contact CS
http://help.ea.com/en/article/contact-ea-help/
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