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geckosarefunky's avatar
geckosarefunky
6 years ago

Can't download store content-sims 3,Download manifest server error in logs

Help, I am trying to download Headstart Playpen,Local Motion Toddler Walker, and Fowl and Feather Chicken coop from the sims 3 store but when I try and down load them it says download error check log for details. I have tried clearing the cache already and I have set up an ethernet connection instead of Wi-fi. I checked the logs and this is what they say:

2019/12/27|00:05:45|OFB-SIM3:60989|Store Download Failure. Download manifest server error.||||Build Version: 12.0.273.015001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2019/12/27|00:05:45|OFB-SIM3:63713|Store Download Failure. Download manifest server error.||||
2019/12/27|00:41:19|OFB-SIM3:63713|Store Download Failure. Download manifest server error.||||
2019/12/27|00:41:30|OFB-SIM3:60990|Store Download Failure. Download manifest server error.||||
2019/12/27|00:41:41|OFB-SIM3:60989|Store Download Failure. Download manifest server error.||||
2019/12/27|00:41:43|OFB-SIM3:60990|Store Download Failure. Download manifest server error.||||
2019/12/27|00:43:50|OFB-SIM3:60989|Store Download Failure. Download manifest server error.||||
2019/12/27|00:43:52|OFB-SIM3:60990|Store Download Failure. Download manifest server error.||||
2019/12/27|00:44:25|OFB-SIM3:63713|Store Download Failure. Download manifest server error.||||
2019/12/27|01:39:02|OFB-SIM3:60990|Store Download Failure. Download manifest server error.||||Build Version: 12.0.273.015001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2019/12/27|01:39:09|OFB-SIM3:63713|Store Download Failure. Download manifest server error.||||
2019/12/27|01:39:41|OFB-SIM3:60989|Store Download Failure. Download manifest server error.||||
2019/12/27|01:47:29|OFB-SIM3:60989|Store Download Failure. Download manifest server error.||||
2019/12/27|01:47:32|OFB-SIM3:63713|Store Download Failure. Download manifest server error.||||
2019/12/27|01:47:48|OFB-SIM3:60990|Store Download Failure. Download manifest server error.||||
2019/12/27|01:50:53|OFB-SIM3:60989|Store Download Failure. Download manifest server error.||||
2019/12/27|01:51:56|OFB-SIM3:60989|Store Download Failure. Download manifest server error.||||
2019/12/27|02:03:55|OFB-SIM3:60990|Store Download Failure. Download manifest server error.||||
2019/12/27|02:03:55|OFB-SIM3:63713|Store Download Failure. Download manifest server error.||||
2019/12/27|02:04:24|OFB-SIM3:60989|Store Download Failure. Download manifest server error.||||

Any help would be appreciated!

Bonus: I was able to download the laundry set I bought though.

pc
technical issues

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @geckosarefunky  There are a few relatively simple troubleshooting steps you can try:

    • Download only one item at a time.
    • Open the launcher before downloading.
    • Clear your browser cache.
    • Use a different browser; Firefox and Internet Explorer work best with the store.
    • Try downloading either from an item's product page or from your purchase history, whichever one you haven't been doing.

    If these don't help, try downloading into a clean game folder.  Move your Sims 3 folder out of Documents\Electronic Arts and open the launcher to spawn a clean folder.  Then download just one item and see whether it works.  If it does, you can download the rest of your store stuff in small batches, no more than six or so items at a time.  The files will land in Downloads inside your new game folder, and you can move them to Downloads inside your old game folder, trash the new folder, and put the old one back.  Then open the launcher to install the content as normal.

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