Forum Discussion

Lauraronderos's avatar
Lauraronderos
Seasoned Newcomer
1 day ago

Code has already been redeemed

It's still not working for me, is anyone else having this problem? I don't know what else to do :( I've been trying for about a month, only one code out of 3 worked for me

 

2 Replies

  • are you using the physical codes you got in the old retail physical boxed versions or digital ones? , I Believe if you have a digital copy it would of generated one if you bought it off the ea store, Unsure about digital copies you get off Key sites like CDkeys or G2A but I think they also generate a code too! 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Heya Lauraronderos​ 

    If you're getting this error with your code, please reach out to the live support team from the help site here so they can take a look and get a refund processed for you- here on the forums we aren't able to access your account or billing details to process that for you.