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JinxedHoney's avatar
JinxedHoney
Seasoned Newcomer
2 months ago

Content not working/Cannot contact EA

I need help or a solution... I recently bought Sims 3: Roaring Heights and Sims 3: Ambitions about a week ago, and I noticed that the content for Roaring Heights wasn't loading or appearing in the ga...
missing content
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Hey there JinxedHoney​ 

If you were charged again after you refunded this purchase, we'll definitely want the live support team to take a look at your account and see what's happened- here on the forums we aren't able to access your billing details, but live support can check again and be sure the refund was processed correctly. 

Please submit a new help request from the site here so the team can take another look with you. 

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