i just got the recent sims 3 64 bit game installation. the game launcher always opens, but when i click play it gives me this message. also all of my expansions are doubled like the picture shows, and they (for the 64 bit version) are saying 'unlocked' but not giving me the option to download them. any suggestions or tips would be greatly appreciated !!
@SingItgirl Try running the Origin reset tool for macOS:
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
If that doesn't help, uninstall the game, run the reset tool again, and restart your computer. Download the base game first, no packs, and see whether you can get to the Main Menu. You'll probably get an error there, but that's a known issue:
If you can at least launch the game, try installing one pack and see whether it still works.
