@Kianaaaa998 When is your game crashing, and do you notice any other slowdowns, spinning cursors, etc. when you're playing but before you get a crash? A little more info would be helpful.
Please also attach your deviceconfig.log, in Documents > Electronic Arts > The Sims 3. You'll neeed to manually open the folders; the file won't show up in a search. You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
my thing freezing turns into a rainbow spinning ball and then goes black its rly annoying to play . i have to stop playing that's all annoying it is , i hope they fix it one day so i can play . i see everyone can't play bc of this . ty
@Kianaaaa998 Most of us can in fact play without much issue, but there are definitely a number of people struggling to run the game at all. Could you please provide more information about your Mac and your settings? Specifically, attach a file called deviceconfig.log, in Documents > Electronic Arts > The Sims 3, to a reply in this thread. The file contains your user and computer names, about 25 lines down, and you can delete those; nothing else in the file is personal information.
Hi Im having the same issue that the game crashes after a few seconds, I can't go into build mode specially, idk what to do anymore, I was able to play for at least 5 mins at a time but not anymore.
If someone could help it would be amazing! lowered my settings to completely low and still nothing ☹️
@Vibama Please attach your deviceconfig.log, in Documents > Electronic Arts > The Sims 3. You'll neeed to manually open the folders; the file won't show up in a search. You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
