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Damn I'm also experiencing these crashes.
- OS: Catalina AND Big Sur 11.0.1 (20B28). Tried on both.
- Mac model: MacBook Pro 15-inch 2018
- Processor: 2.6 GHz 6-Core Intel Core i7
- Memory (RAM) 16 GB
- Graphics: Intel UHD Graphics 630 1536 MB and Radeon Pro 560X 4 GB
- Are you running any antivirus? No
- What Expansion and Stuff Packs do you have installed? World Adv., Ambitions, Late Night, Gens, Pets, Showtime, Supernatural, Seasons, University, Island Paradise, Into the Future, High-End Loft, Fast Lane.
- Do you use CC/Mods? Not really.
I'm playing in fulscreen mode but I'm not planning on playing in windowed mode or lowering graphics settings since they're already quite low. I thought this game was supposed to work as before and I don't think that it's my job to fix it. I hope they'll patch it sooner than later. I'll attach the macOS crash log if it happens again.
EDIT: I attached the crash report.
@Sebosze Please try playing in a clean user folder. Move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, and when you open the launcher, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you get the same error. Let me know either way.
If you do get another error, please post the same crash log. I'd also like to see a deviceconfig, which will be in Documents > Electronic Arts > The Sims 3. Your user and computer names are about 25 lines down, so feel free to delete those, but there's no other personal information in the file.
- 5 years ago
Here's the DeviceConfig.log:
Spoiler=== Graphics device info ===
Number: 0
Name (driver): Radeon Pro 560X
Name (database): Radeon Pro 560X [Found: 1, Matched: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 67ef, Board: 0000018f, Chipset: 00c2
Driver: macOS Metal driver, Version: 0.0.0.0
Driver version: 0
Monitor: 00000000
Texture memory: 4096MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 0
=== Options ===
AnimationSmoothing 1
LightingQuality 3
GeneralReflections 2
TextureQuality 3
VisualEffects 3
TerrainQuality 3
EdgeSmoothing 2
ObjectHiding 0
AspectRatio 0
ForceSquarePixels 1
SimQuality 4
TreeQuality 3
DrawDistance 3
MaxActiveLots 6
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
Audi🤭utputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 1
EdgeScrollingWarning 0
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 1493695
SimWhileMinimized 0
TwelveHourClock 0
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 3
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 0
EnableTombResets 1
EnableInGameStore 0
EnableTelemetry 0
EnableMemories 1
AgingStageLengthBaby 6
AgingStageLengthToddler 15
AgingStageLengthChild 15
AgingStageLengthTeen 30
AgingStageLengthYoungAdult 45
AgingStageLengthAdult 45
AgingStageLengthElder 36
EnableInteractiveLoading 0
AgingStageLengthPuppy 15
AgingStageLengthDogAdult 54
AgingStageLengthDogElder 30
AgingStageLengthKitten 15
AgingStageLengthCatAdult 60
AgingStageLengthCatElder 36
AgingStageLengthFoal 10
AgingStageLengthHorseAdult 75
AgingStageLengthHorseElder 36
LunarCycleLength 4
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 0
EnableFairies 1
EnableWitches 1
EnableHorses 0
EnableOptOutCeleb 1
ReceiveConnectTNS 0
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 1
SummerLength 14
FallLength 14
WinterLength 14
SpringLength 14
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 1
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
=== Default Options ===
AnimationSmoothing 1
LightingQuality 3
GeneralReflections 2
TextureQuality 3
VisualEffects 3
TerrainQuality 3
EdgeSmoothing 0
ObjectHiding 0
AspectRatio 0
ForceSquarePixels 1
SimQuality 4
TreeQuality 3
DrawDistance 3
MaxActiveLots 4
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 3
Audi🤭utputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 0
SimWhileMinimized 0
TwelveHourClock 0
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 1
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1 - puzzlezaddict5 years agoHero+
@Sebosze Are you still getting crashes even in the clean folder? Does it help to play in windowed mode? Please also play with nothing else running on your computer other than Origin, immediately after restarting.
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