@JennaChristine Please try turning lighting and tree detail down to the minimum settings. I know the game doesn't look great like that, but it's a useful experiment. Someone else with the same issue and similar hardware to yours mentioned that those settings eliminated the freezing.
I'm having serious trouble playing at all. I've managed to actually make my sims, and have moved them into a lot, but I can't get the lot to load. It either freezes or crashes completely as soon as I attempt gameplay. Uploaded a screenshot of my system specs and as far as I've managed to get so far before it froze. I've tried repairing and updating the game in origin. Any help would be much appreciated, I've been looking forward to this for over a year!
@NicolaC93 Please try playing without pets and see whether it makes a difference.
After reading most of the thread I had tried playing it without any pets or using any of the items that came with pets, but I've just uninstalled the whole thing and reinstalled without pets and its solved the problem, thanks!
how do I do that- install without pets?! so sad I can't use it, but I my game keeps crashing too!
At first it wouldn't stop freezing, I fixed that and then it wouldn't stop crashing- I noticed the pets were a common problem too ☹️
