Forum Discussion
It isn't crashing exactly...it is freezing up every 30 seconds or so on my MacBook Pro and the rainbow pinwheel shows up like it's "thinking" for a few minutes. Then it unfreezes, but then 30 seconds later it does the same thing. Attaching my device log for you.
Does anyone know if they’re working on a Patch to fix all these issues, specially the game crashing randomly for no reason at all, no lag, not overheating, no memory leak, it legit closes out unexpectedly which is so annoying when you haven’t saved your game in a bit, I’m constantly having to save my game every 5 mins in order to play and then bam crash 😅😅
just want to be able to enjoy the game for hours and explore everything it has to offer 😭😭
please EA patch all the issues 🙏🏽🙏🏽
- 5 years ago
Me too, I would like to know if an update is in the works to fix these issues. I mean, I understand it takes time to fix the issues, but I would feel reassured if we could get some kind of confirmation that the issues are being looked into
- 5 years ago
I uninstalled mine, re-downloaded it without the expansion packs and now it crashes before it even opens the game. I give up 😩
- 5 years ago
I'm having the same issue with unexpected crashing within max 20 minutes of gameplay ever since I updated to Big Sur. The game is unplayable. I'd love to know if they're working on it right now.
- puzzlezaddict5 years agoHero+
@Serenoz99 EA hasn't announced anything with regards to patches or trying to fix issues with Big Sur. If you'd like to troubleshoot though, please attach your deviceconfig.log to a post; it's in Documents > Electronic Arts > The Sims 3. (You'll need to manually open the folders; the file won't show up in a search.) You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
Please also let me know which packs you have installed, which world(s) you're playing in, and whether you use mods or custom content. It's fine if you do; it just takes a little extra work to troubleshoot.