Forum Discussion
I have tried repairing and uninstalling and reinstalling the game. I still get the same error when I try and start a game "A serious error has occurred while loading "Bridgeport.world". It is strongly recommended that you restart the application."
What can I do to get this working again?
- dizzylilguy6 months agoRising Newcomer
I have the same problem and I can't start a new save or delete the save that seems to be causing the problem I can't do anything with the game
- king45104116 months agoNew Vanguard
I too am having a hard time playing Sims 3. I have repaired it and I still can't play the game. It says there was a problem during start up and to check the log for details.
- csummers20136 months agoNew Novice
Same here but yet it's working just fine on my brand-new laptop.
- puzzlezaddict6 months agoHero+
pajmtak dizzylilguy king4510411 csummers2013 Please try the suggestions in the first post of this master thread:
[Current Issue] Sims 3 "serious error" when loading save | EA Forums - 8322938
- csummers20136 months agoNew Novice
Tried it didn't work thanks anyway
- pajmtak6 months agoSeasoned Newcomer
Stopping one drive from syncing my documents and desktop seemed to work! Thanks!
- king45104116 months agoNew Vanguard
I don’t have one drive installed on my computer or an antivirus program
- puzzlezaddict6 months agoHero+
king4510411 Are you getting the "error during startup" message when you first try to play? If so, it typically requires a clean uninstall and reinstall of the game. Here's how to do that:
[Read First] Running Sims 3 in Windows | EA Forums - 8323446
- puzzlezaddict6 months agoHero+
csummers2013 Are you getting the serious error, or something else? If something else, what exactly happens when you try to play? And what antivirus do you use?
- csummers20136 months agoNew Novice
I'm getting the serious error occurred while loading Sunset Valley.world. My game is loaded directly to my pc (I don't use one drive) and I don't have anti-virus software loaded (trial version ended). I put the Sims 3 on my brand new laptop and it runs just fine no issues. My gaming pc is also brand new and my other Sims games (Sims 1&2 Legacy and Sims 4) run just fine. I've uninstalled and reinstalled, cleaned the cache with the EA app and I've even repaired the game. I livestream and was hoping to jump on the band wagon with streaming the Sims games but with 3 not working properly and since EA doesn't want to fix the problem I guess it's not happening. I've un-installed 3 I've tried every suggestion and it didnt work and yes my pc meets the requirements to run it thats the first thing I checked.
- puzzlezaddict6 months agoHero+
csummers2013 Did you try playing in a new admin Windows account? This would distinguish between issues with your main account and more global problems. The account needs to be local, as in, not linked to your Microsoft account or any email address.
- csummers20136 months agoNew Novice
I think it's more than that because I have zero issues with windows and this game on my laptop and it's the same account. When I log in with my EA account using my email address with Gmail, I have zero issues with the game. Nothing is in my OneDrive and everything is local with my pc. My pc is brand new and does meet the requirements. If it works on my laptop then with the same microsoft account and same gmail address login for my EA account it should work here.
- puzzlezaddict6 months agoHero+
csummers2013 I was asking if you had tested in a new account, for comparison's sake. Regardless of your setup, this is a useful test: it shows whether the problem is limited to your main account or is global. If it's the main account, other non-OneDrive-related causes include a permissions issue (permissions were broken somehow), some problem with custom settings, and possibly something about your username. An antivirus could also block the game's ability to write to Documents, allowing it in the new account one time and then locking it down afterwards.
Point is, please test and let me know what happens.
- GAMEGIRL15154 months agoRising Rookie
Same here I keep getting the same error message and I literally just started playing TS3 on PC!! I restarted my PC and click repair and nothing has worked 😭 😭 😭
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