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@emster1985 Sims 3 runs fine in most versions of Windows 10, including Pro. But there's a current issue where DirectX 9 doesn't get installed properly, and the launcher won't even open. The fix is to manually install DX9, as described here:
If that's not your issue, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/