Forum Discussion
puzzlezaddict
4 years agoHero+
@16tina16 Please try playing while your computer is offline. You can sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play. I understand this isn't a long-term solution, but it would be useful to know whether it made a difference.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
And I'd like to see a screenshot of the error as well; I'm not familiar with it.
- 4 years ago
Ok, I will try it and let you know!!
also here is the screenshot!!