[FAQ] Troubleshooting Steps
There are several steps one can take to troubleshoot their own game before seeking help. There are some standard recipes that can help with several game problems.
Resetting the game to factory set...
Forum Discussion
When you say the sims 3 file, is it only the one for sims 3 or all the expansions as well?
@VildaCullen Crinrict's guide refers to your Sims 3 game folder and its contents, not your program files. The game folder can be found in Documents\Electronic Arts, and removing it from there (or renaming it, as described) will force the game to generate a clean folder, hopefully without whatever corruption is causing the problem.
It might be easier if you made your own post describing the issues you're having with your game. That way, you'll get help that's more specific to the problems you're seeing. A clean game folder is a good place to start, though.
So this seems to have solved my problem - so thank you.
The issue I have now, is content in my game, such as tables, lamps, etc. are being replaced. It looks like content from the expansion packs.
Do I need to reinstall something? Including the expansion packs, and if so, how?
Do I need to reinstall any extra mod content (they are all replaced back into the folders, but I am curious if I have to 'run' the Sims Custom Content gain to install it. )
@lavagoddesss When you go into Buy mode, there's a button that lets you sort items by the pack they came with. Are all your packs listed? If not, the launcher may be unchecking packs from the installed content tab, or it may be ignoring your selection. The solution is simply to restart your computer, uncheck all the tabs, and then recheck them. This is definitely tedious, but the launcher is finicky like that.
If your custom content is in your game folder (from your comment, I'm not sure what steps you've taken up to this point), just make sure to delete your cache files. They should be cleared regularly anyway, and every time you add or remove content from your game folder. For reference, they are:
- CASPartCache.package
- compositorCache.package
- scriptCache.package
- simCompositorCache.package
- socialCache.package
If this doesn't help, or I'm misunderstanding the nature of the problem, please let me know, and I'll try to help.
Featured Places
