Forum Discussion

7 years ago

Solved

Have Sims 3 Starter Pack but can't find Late Night?

I bought the Sims 3 Starter Pack (I have a Macbook Pro by the way) and it works just fine, but I can't figure out how to download the Late Night expansion pack with it. I'm sure there is a way to download everything I bought from the launcher, but I can't figure out how to do it. Some help would be appreciated!

mac

technical issues

puzzlezaddict
7 years ago
@kschoef You need to download Late Night (and High-End Loft Stuff, which you'll also own) from Origin, not the launcher. Go to My Game Library, click on the TS3 logo, and select More, and then Expansion Packs from the dropdown menu. (HELS will be listed under Stuff Packs.) You'll see all the packs listed, with the option to download those that you own.

Since you're on a mac, when you install Late Night, you'll need to create an alias for the pack, as it probably won't already have one in Applications. This is simple enough—just follow the instructions in this guide:

https://bluebellflora.com/sims-3-packs-not-showing-as-installed/

12 Replies

LLFxC
3 years ago
@EA_Cade wrote:
Hi @AllieKristina,

Gotcha, it appears that something has gone awry when you renewed your EA Play membership. You'll want to reach out to an advisor here http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp if that's more convenient so we can verify your account ownership and then get this sorted out for you.

Unfortunately that's not something we can assist with over Answers HQ.
Dear @EA_Cade , it appears that I have precisely the same problem on my PC (having renewed my EA Play Membership, I am no longer able to access the Late Night Expansion and HLES). So far, the helpline has not been of much help. Do you have any suggestion how I can solve the problem or what the helpline would have to do to sort this out? Thanks a lot in advance!
puzzlezaddict
Hero+
3 years ago
@LLFxC Did you contact EA Help on Twitter, or use some other contact option? Twitter seems to be the best bet, at least during U.S. business hours. (Facebook is the alternative if you don't have a Twitter account.) But if you're not getting anywhere there, let me know.