omyssz8fi2ep First of all, please repair the game, if you haven't already, to undo the changes you made to the .sgr files. It's always best to start with a fresh set of files when the previous edit didn't work.
Please also go into Documents > Electronic Arts > The Sims 3, open DeviceConfig, copy the first 40 or so lines (stop at Options), and paste them into a reply here. You can delete your user and computer names, about 20 lines down, if you want; the file doesn't contain any other personal information.
Hi there, thanks for the reply,
Device:
=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 2 GPU Memory: 4 CPU: 4 RAM: 4 CPU Speed: 3294 Threading: 3
Adjusted CPU: 3992 RAM: 16081 Adjusted RAM: 15569 Cores: 16
=== Machine info ===
OS version: Windows 8 6.2.9200
OS prod type: 0
OS major ver: 6
OS minor ver: 2
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: AuthenticAMD
Brand: AMD Ryzen Z1 Extreme
Family: 15
Model: 4
Cores: 16
HT: 0
x64: 0
Memory: 16081MB
Free memory: 9526MB
User:
Computer:
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon Graphics
Name (database): AMD Radeon Graphics [Found: 0, Matched: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 15bf, Board: 1eb31043, Chipset: 0004
Driver: atidx9loader32.dll, Version: 32.0.12011.7001, GUID: D7B71EE2-56FF-11CF-AA68-5810ABC2ED35
Driver version: 7001
Monitor: \\.\DISPLAY1
Texture memory: 4096MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
The name of the driver is only AMD Radeon Graphics - nothing else to specify which one (Such as mine), is this what could be the problem? Thanks again.
