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tereseck's avatar
tereseck
Rising Newcomer
11 months ago

How can I get a new product code for The Sims 3?

Hello, I just purchased a copy of The Sims 3 for PC and I cannot install it without first using the product code to download the game on the computer. Unfortunately, I purchased the game second hand ...
pc
thesims1depot's avatar
thesims1depot
Seasoned Ace
11 months ago

If you purchased the game secondhand (as in used), you can't receive a product code because you didn't buy it from EA itself and the odds are that whoever owned the game before you bought it already registered it.

If you got the game from an other online retailer, I would return it and get your money back. 

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