I can't log in to my Sims 3 account.
I've forgotten my password to my sims 3 account. It says in the FAQ that when you click 'forgot password' it will send a link to your email to reset it. But when I click 'forgot password', it just t...
Forum Discussion
I DONE TRIED 14 TIMES...TOO...BULL..**bleep** >.>' ARGH AND THE BASE SIMS ARE SO UGLY TOO.
this is one CS can assit with simmers/players can't as it would involve accessing your account
it can take up to an hour to receive the email and or checking your spam/junk folder
- Click here to visit the Password Retrieval page.
- Enter your member name in the space provided.
- Click OK.
- If your member name was entered correctly, your password will be sent to the e-mail address listed on your account.
- If you have not received the e-mail within one hour, make sure you have disabled any spam filters that may block e-mail from Electronic Arts.
If you have not received your password after an hour and you have ensured that any spam filters are disabled, please submit a help request to our Customer Service team by clicking on the Contact Us button.
Please note: In order to change any information associated with your account, the Account Services team will require you to confirm the billing information listed on your account.
how to contact CS
1.https://help.ea.com/contact-us
2.Set your language to US at the bottom
3.Describe your issue with a few words
4.Select Product: The Sims 3
5.Select Category: Billing/Purchasing or Account Management
6.Select Platform: PC
7.Click Find solution
8.Scroll down and click I still need help
9.Click Chat Now to chat with a Game Advisor
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