@roberta591 - There is definitely a miscommunication in the code somewhere because this issue popped up out of the blue at the very same time when other Simmers (who have Origin or The EA App) started having the same type of problems all concerning the Sims 3 store. In fact, on the official forums, I have dated this issue back into November of last year when apparently things were a lot worst for players and went beyond just store content.
When I purchased this game, I had a PC with a built-in cd/dvd ROM. Now I have to use my external DVD ROM to play the game. Where DRM is concerned, this is the path EA chose:
2009 EULA - 2009 Base Game
B. Technical Protection Measures. Your license to the Software is verified by inserting the disk in the drive and by entering the serial code enclosed with the Software. Thereafter, you must have the disk in the drive to use the Software.
2013 EULA - Into The Future
Technical Protection Measures. This software uses the same content protection technology that accompanied The Sims 3 base game. For more information, please refer to the End User License Agreement file found in The Sims 3 base game.
@ 172e3cda00349872 - I have to keep my PC as streamline as possible, so I don't have anything on it which isn't necessary. I also do weekly maintenance on it (cleaning, back-ups, update check and the likes) to keep it running as optimally as possible. This include maintaining my browser.
I just left the Sims 3 store not too long ago to try downloading and installing again. Downloading was time consuming because even though I own the entire store, the site told me I didn't. The number of 'You don't own the item you're trying to download' messages I received was borderline ridiculous. When I did get something to download, I tried installing while still online only to get the same result.
At least I gave it a shot.
@mw1525- Thank you for confirming you've tried deleting Edge/IE's browser data.
I admit I haven't tried to download the whole store again, because like you said it's very time consuming, and the few tests I've done with my store content has been successful as well.
Re-reading your first post reminded me of something that happened the other day when I was testing freshly downloaded store content. The files would pause/stop downloading when I minimized the Sims 3 launcher. I thought it was odd, but figured it was just a hiccup. When I opened the launcher back up and had it sitting open on my desktop it resumed downloading the files. This is why I didn't mention it before and the files installed without any issue.
