Forum Discussion

Anonymous's avatar
Anonymous
9 years ago

I have a new toshiba laptop windows 10 and my sims3 game keeps crashing.

I have a new Toshiba laptop with windows 10. I love playing the sims 3. I was able to play them on this computer before but now all of the sudden after minutes into the game it closes the game saying, "Sims 3 has stopped working. A Problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." and they never do. How do I find the problem and get this fixed so I can play again? 💔 ☹️

pc
technical issues

2 Replies

  • roberta591's avatar
    roberta591
    Hero (Retired)
    9 years ago

    @brookepurdy Is Origin running? You were able to play on the Toshiba before but you have a new computer? Could you post your computer's dxdiag - thank you

  • Anonymous's avatar
    Anonymous
    9 years ago

    Yes I was able to play the sims3 on this same computer months ago right after I purchased it. Ive had the laptop for 6 months or so now. Origin is updated and running and still the same message pops up and closes my game. Also, I'm not sure what the dxdiag is?

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,285 PostsLatest Activity: 2 years ago