I tried everything
I have a gaming laptop its the Zephyrus G GU502DU_GA502DU the Processor is a AMD Ryzen 7 3750H with Radeon Vega Mobile Graphics are Nivida GeForce GTX 1660 Ti with Max-Q Design i have 16.0 GB [15.7 G...
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@katelynwstxoxo You could try blowing compressed air into the vents on the laptop. From your hwinfo log, I don't think there's a serious cooling issue, for example a fan not working or a vent completely blocked. That would probably cause more severe temperature spikes, whereas what you're seeing now is pretty mild. But that doesn't mean that there's no dust or other buildup at all.
If you're comfortable doing so, you could instead take the bottom panel off the laptop and blow compressed air over everything. (That's safer than using a vacuum, which could inadvertently dislodge a small component without your noticing.) Most laptops do eventually need to be cleaned this way, but I can't tell you without having the computer in front of me whether yours would benefit from that right now. Still, it's not difficult to do.
I cleaned out the vents and checked the laptop and stuff before it stayed the same, is there anything else that work to fix it its just weird because its a "gaming laptop" but cant run a old game
@katelynwstxoxo Like I said, I don't see any signs of overheating in your hwinfo log. Since you're not totally sure what reading was in the red the last time you played, I think it's best to go back to hwinfo and look for that red reading again, and this time, post a screenshot of what you see so I can check. There are so many readings in the log, even just for the CPU, and therefore so many possibilities here, that I really need to know exactly what you're seeing.
If it turns out that this isn't the problem, we can start experimenting with other system settings. But none of that will matter if the computer itself is detecting a problem and throttling its performance in response.
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