Installation Sims 3 World adventures
- 7 years ago
@Lalapout If you open Origin and click on My Game Library, there's a button in the upper right corner that says Add a Game. Click on it and select Redeem Product Code. You can also use the store site, if you prefer: Sign in, scroll to the bottom of the page, and click Register a Game. (Don't use Redeem a Code, which is for worlds and other bonus store content.)
The other option is to go through ea.com. Hover over your username and select EA Account and Billing. This will open a browser window with your account information; one of the tabs is labeled Redeem Product Code.
From what I've read, the store is the most reliable way to go, although you sometimes need to clear your browser cache to get the pack to show up. Origin occasionally misfires, but you can contact EA customer support to get it sorted out. However you go about this, if WA doesn't appear in your Origin library right away, clear Origin's cache (Windows) or run the Origin reset tool (macOS).
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/