Forum Discussion
sorry new to this.
i bought the game a few months back installed and activated it. but now origin wants me to re activate my game and i can only use the code once and also my game has disappeared from my origin account HELP!!
REGARDS IN ADVANCE
CLAUD..
The same exact thing happend to me too! I got sims 3 this past Christmas and a few days ago I had to update Orgin and now it wants me to reactivate my sims 3, but the code doesn't work because I have already used it! My friend updated her Orgin and it worked perfectly fine so I don't understand!
- Contact a Customer Support game advisor so they can take a look at your account to find out what's going on
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor
In Details here: How to contact a Game Advisor using the new EA Help page
