Forum Discussion

Seasoned Newcomer

23 days ago

Solved

launcher don't open

hi so i have this problem with ea app or sims 3 that when i try to open my game it minimalize ea app for like 2 sec and then nothing happens while ea app comes back i dont know what to do because i w...

crashing

technical issues

puzzlezaddict
23 days ago
Luluchaaa When you say you reset your PC, do you mean you completely wiped it and restored to factory settings? Or did you do something else?

For now, please uninstall and reinstall .NET Framework 3.5. Click Windows key-R, enter appwiz.cpl in the run box, click "Turn Windows features on or off," and you'll see the .NET runtimes near the top of the list. Click the filled-in box to uninstall .NET 3.5, then restart your computer. Repeat the process, clicking the now-empty box to reinstall, and restart again. If the box is empty, simply install and restart.

If that doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

puzzlezaddict

Hero+

23 days ago

Luluchaaa When you say you reset your PC, do you mean you completely wiped it and restored to factory settings? Or did you do something else?

For now, please uninstall and reinstall .NET Framework 3.5. Click Windows key-R, enter appwiz.cpl in the run box, click "Turn Windows features on or off," and you'll see the .NET runtimes near the top of the list. Click the filled-in box to uninstall .NET 3.5, then restart your computer. Repeat the process, clicking the now-empty box to reinstall, and restart again. If the box is empty, simply install and restart.

If that doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.