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On a Mac, having same issue where I can log into website and Origin, but the launcher changes my email to "null" and says please enter a valid email address (it's definitely valid and works on the ea website and origin). I tried clearing browser history in both Chrome and Safari (I guess the mac equivalent of IE), but no luck. I uninstalled / reinstalled, and same issue. Any idea what it default uses on a Mac anyone? Mac 10.15 Catalina - 64 bit Sims 3 game.
I'm having the same issue. Were you able to find a solution? Thanks.
- puzzlezaddict4 years agoHero+
@willvandy21 Have you tried changing your password to something with only letters and numbers, and clearing the cache for Internet Explorer? Even if you don't use it, the launcher does for some purposes. Be sure to uncheck the box to preserve data for favorite sites.
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