master controller won't work

@samanthajones020  After installing MasterController, did you delete the scriptCache.package file from your game folder?  And what's your patch level?  If you're not sure, open the launcher and look in the lower left corner, below the Game Updates tab.

@samanthajones020  The scriptCache.package file, and the other cache files, are in your game folder in Documents, where you added the mods.  (The full path is Documents\EA\TS3.)  It has to be deleted whenever you add or remove a package file from your mods folder.

If you downloaded MasterController any time recently, then you definitely have the correct version.

@samanthajones020 When I download zip files, I just double-click to extract them, no outside tool needed.  You can try that, I guess.

It's possible that you have a second game folder somewhere that TS3 is reading instead of the one that has MC in it.  Do you happen to have OneDrive enabled?  If so, disable it.  Game folders have a habit of landing there, where the game often won't read them.

Either way, check the last modified date on your deviceconfig.  If it doesn't exactly match the last time you opened the game (right down to the minute), you have another folder somewhere.  You can search for it in File Explorer and remove it, but note where it was, in case another folder winds up there later.

so the issue before was I was downloading the file into the D: drive as it has more space but when i did this for some reason there would be a file in the C: drive too and there was just a lot going on. I reinstalled the game into the C: drive where it would be originally and it worked, i followed the steps with the ScriptCache.Packageyou advised and it worked, now the mastercontroller works in game but the only problem i have is there is very little storage space on the C: drive but i can deal with that later.

Thank you so much for your help!

@samanthajones020  Depending on how small your C drive is, it might be better to uninstall TS3 and reinstall it on D before you start playing.  You can direct Documents to D as well.  You might be able to keep enough storage free on a 256 GB C drive if you have nothing else besides Windows and the game, but you'd need to carefully manage your saves and other content.  If you have a 128 GB C drive, it's pretty much impossible to run TS3 from it.

When you uninstall, make sure to clean the registry of all Sims-related content with a tool like Piriform's CCleaner (free).  It's probably best to manually uninstall Origin as well, and then reinstall in on D first.  You can adjust the download path before you start installing the game; hopefully, that will be enough to convince Origin to cooperate.  And if you start by installing only the base game, it will be quicker to uninstall and reinstall should the program files land in the wrong place.