Hi, I'm trying to follow the instructions from here: http://answers.ea.com/t5/The-Sims-3-Store/FAQ-The-Sims-3-Store/td-p/333394 and I have a question about this first part:Go to documents\electronicarts\thesims3 and move the folder DCCache to your desktop (this is ALL your custom content, so if you have 3rd party content as well, you might wanna just move the *.ebc files as well as the missingdeps.idx)I DO have 3rd party custom content, but I'm not understanding what to do with that? Do I move that entire folder or just some of the files in there and leave the rest?Any help greatly appreciated, thank you.

There are two different kind of files. The ones that end in dbc and the ones that end in ebc. The ebc is all your Store content (which you will need to reinstall completely if you move them), the dbc files are all your custom content which you installed through the launcher (not the ones you have as package files). You can leave those since the corruption usually only affects one kind of files and not both. If you move out the whole folder, you will need to reinstall everything, if you only move out the ebc ones, you will only need to reinstall the Store content but not your third-party content. Do delete the missingdeps.idx that's just a cache file that recreates. Hope that makes it clearer, otherwise, do feel free to ask further questions.

Forum Discussion

aprilraven

Rising Traveler

13 years ago

Solved

Midnight Hollow Gold not showing up in game

Hi, I'm trying to follow the instructions from here: http://answers.ea.com/t5/The-Sims-3-Store/FAQ-The-Sims-3-Store/td-p/333394 and I have a question about this first part:

Go to documents\electronicarts\thesims3 and move the folder DCCache to your desktop (this is ALL your custom content, so if you have 3rd party content as well, you might wanna just move the *.ebc files as well as the missingdeps.idx)

I DO have 3rd party custom content, but I'm not understanding what to do with that? Do I move that entire folder or just some of the files in there and leave the rest?

Any help greatly appreciated, thank you.

technical issues

crinrict
13 years ago
There are two different kind of files. The ones that end in dbc and the ones that end in ebc.

The ebc is all your Store content (which you will need to reinstall completely if you move them), the dbc files are all your custom content which you installed through the launcher (not the ones you have as package files). You can leave those since the corruption usually only affects one kind of files and not both. If you move out the whole folder, you will need to reinstall everything, if you only move out the ebc ones, you will only need to reinstall the Store content but not your third-party content.

Do delete the missingdeps.idx that's just a cache file that recreates.

Hope that makes it clearer, otherwise, do feel free to ask further questions.

6 Replies

crinrict
Hero+
13 years ago
There are two different kind of files. The ones that end in dbc and the ones that end in ebc.

The ebc is all your Store content (which you will need to reinstall completely if you move them), the dbc files are all your custom content which you installed through the launcher (not the ones you have as package files). You can leave those since the corruption usually only affects one kind of files and not both. If you move out the whole folder, you will need to reinstall everything, if you only move out the ebc ones, you will only need to reinstall the Store content but not your third-party content.

Do delete the missingdeps.idx that's just a cache file that recreates.

Hope that makes it clearer, otherwise, do feel free to ask further questions.
aprilraven
Rising Traveler
13 years ago
Ok, I have followed the instructions to move/delete files and caches and reloaded my content, beginning with the Worlds. When I enter the game, I can see Midnight Hollow, but only for purchase. I have already paid for Gold. I went ahead and clicked on the Buy button to see what would happen, and got the message that I was already entitled to this content. Then the option for Midnight Hollow disappears from my Worlds menu. It shows as already installed to the main menu in the downloads dashboard, but nothing is visible when choosing a world.
I have tried to uninstall MH, moving the download file out, clearing the world cache, and trying to reinstall, but I get the message it's already installed. It does not show up in the Installed Worlds folder. What file do I need to move or delete to try to reinstall?
Thanks for any help, this is getting really frustrating.
crinrict
Hero+
13 years ago
So it's still not in the list further down ? Most often if it shows up to buy, that's just an ingame store fluke and it's there a second time.

Did you install any other worlds yet ? Do they show up ?
aprilraven
Rising Traveler
13 years ago
Thank you very much for your help, crinrict. 🙂 Whenever I would click on the gold version, that and the one further down the list would vanish. I finally uninstalled and reinstalled MH all over again to get both options to appear. I can select the non-gold version and get into MH that way. Thank you!
Anonymous
13 years ago
Plese help! MH still wont show up on main menu even after this. Any suggestions?
crinrict
Hero+
13 years ago
Try reinstalling all Store Content following the method here: http://answers.ea.com/t5/The-Sims-3-Store/FAQ-The-Sims-3-Store/td-p/333394/