Missing Expansion Packs
I have reached out to EA/Origin multiple times on this issue and have received no help. I previously had every Sims 3 expansion pack that there is but when my computer broke and I got a new one none ...
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I know I don't have another account but it also doesn't show them as purchased. I bought and downloaded all of them from discs and not online so I'm not sure if that effects it. My origin is acting kind of odd because I'm unable to download the original Sims 3 but I am able to download the Sims 3 (64 bit & metal) automatically. On my original Sims 3 it doesn't show my owned expansion packs as being able to purchase though. It seems like they're hidden in the Sims 3 version that I'm not able to download correctly. Is it possible to look in my account history as proof and get codes sent for the version that's working?
@Lexi290 Just to clarify, in your Origin game library, do you have both the original and the 64-bit versions of Sims 3? If not, please dismiss all filters; click on Filters in the upper right corner of your library to see the options. Click on each Sims 3 entry and select Expansion Packs (it could be hidden under More), then scroll through to see whether any packs are listed as owned. Repeat for Stuff Packs. Please let me know how many packs show up as owned and how many are missing.
Please also let me know whether your computer runs Windows or macOS, and what version; and also whether you still have access to your original discs.
