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- ump1vintti16 hours agoSeasoned Traveler
You need to go to your purchase history (sims 3 website) and download (and install) it via Launcher. The one you bought from Sims 3 website should be there and the one you bought from EA -> Check your email for a receipt, there is a code -> Go to Sims 3 website -> My account -> Redeem a code and write the code from the receipt there -> then go to your purchase history and you'll find it there.