@CherryWolfy01 Can you download the worlds from their product pages? It's not going to work right now because the Store overall is down:
https://answers.ea.com/t5/Technical-Issues-PC/Error-503-The-Sims-3-Store/td-p/13393644
But once it's fixed, that would be the first question. I've had worlds show up in my purchase history but not be accessible through their product pages, and others have reported the opposite.
Depending on when you looked for the worlds, it's also possible that your purchase history wasn't loading correctly at the time. The Store site not loading at all appears to be new as of today, but maintenance was a few days ago, and perhaps that broke something right away too.
It's a holiday weekend in the U.S., so there aren't many EA community managers around at the moment. If you need to hear from one, you may need to wait until Tuesday.
I appreciate the help regardless! However, it does not seem to be working either way. It still says I'm entitled to the items when I put in the codes, but it's not listed in my purchase history nor will it let me download it when I locate it separately through the Sims 3 Store. It's so frustrating T-T
@CherryWolfy01 Do the worlds show as owned on My Page? They'd be on the left side of the page and below your owned expansion and stuff packs.
Community ManagerDid you previously have live support merge two separate EA accounts together?
Hi! Yes, I did. Or rather, there was a mishap in my account a few years ago and they ended up finding two, so they merged them to my understanding.
